At our pet-sitting and dog-walking platform accessible at https://pet-sitting-and-dog-walking.homegrove.net, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy details our approach to handling personal information in line with various international privacy standards, including those from Canada (PIPEDA), Quebec (Law 25), the European Union (GDPR), Brazil (LGPD), California (CCPA/CPRA), Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and others.
Our privacy policy is in effect for all users of our website, applications, services, and products. It’s important to be aware that this policy does not apply to external third-party platforms, applications, products, or services that may be linked to from our platform, each with their own privacy policies.
We manage personal data collected through various interactions including the use of our applications and services, visits to our websites, engagements with communications like newsletters, emails, calls, or texts/SMS, as well as any other interactions you have with us. The types of personal data we collect include, but are not limited to:
- Account details such as usernames and passwords
- Payment information including credit card numbers and billing addresses
- Financial records related to your transactions with us
- Purchase histories for our services or products
- Mobile device identifiers that help us deliver personalized experiences
- Location data for service provision and optimization
- Feedback you provide to help us improve our offerings
- Social media information if connected with our services
- Details about the products you are interested in
This personal data is collected through various means, including direct user input, automatic processes during your interactions with our platform, and from third parties, always in accordance with their respective privacy policies.
Our website uses cookies to enhance user experience and for analytics purposes. These cookies can be categorized into Strictly Necessary, Preference, and Analytics. Users retain the option to control non-essential cookies through our Cookie Manager.
We are committed to retaining your personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once this purpose is fulfilled or the required period has elapsed, we will take steps to delete or anonymize your data securely.
To safeguard your information, we have implemented a range of organizational and technical measures, including encryption for data transmission and collaboration with reputable third-party processors who adhere to stringent security protocols.
We recognize the importance of protecting children’s privacy. Our platform is not directed towards, or intended for use by, children under 18 years of age. We do not knowingly collect personal information from minors.
As a user, you have rights under various privacy laws that may apply to you, depending on your location. These rights include accessing, rectifying, erasing, restricting the processing of, transferring, objecting to certain uses of, and challenging decisions made by automated processes related to your personal data. If you wish to exercise any of these rights, please reach out to our privacy team with clear instructions regarding your request.
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on our website for transparency and your review.
For any inquiries, unsubscribe requests, or questions about how we handle your data, please contact our privacy team via email at [email protected] or through written correspondence to the address provided on our website. Your privacy and security are of utmost importance to us, and we are dedicated to addressing any concerns you may have.